1. I have a customer who has residential and commercial customers. I only want to import the residential customers. If he tags his residential customer with 'residential' in House Call Pro, then I use that same tag in the 'Qualified Customer Tags' in the 'Integration Filter' screen (see attachment), then it will only import those customers with the 'residential' tag. Is that right? 1. My customer has 1000 past customers, and he gets 30 new customers per month. It's going to take a few months to process his past customers, but during that time he will also be getting new customers. Is there a way to give higher priority to his new customers (over old customers), during the review reactivation period? Basically, I don't want to have to wait to send his new customers the review activation request before all old customers are processed. I want any NEW customer to have higher priority so they are processed when they come in instead of having to wait for all the old ones.