Hi guys! I've just added a new subaccount and I'm trying to connect it to CRM Connector, but it isn't showing up in my agency subaccount list. Is there a delay before new subaccounts appear?

Currently, we use High Level for all of our marketing outreach, and then, once we've followed up with a lead and are ready to send an estimate out, we put that into HouseCall. My main requirement would be to send specific leads or contacts into HouseCall, updated with an notes, or anything from the communications that we do in High Level. Not sure the CRM Connector can help with that. It looks like it's mainly pulling data from HouseCall to High Level. Is there a way to send data the other way, from High Level into HouseCall? That would be my major requirement to make this useful for our workflow.

Hey everyone, Good news the syncing issue from earlier this week is fully resolved! 🎉 Quick recap: a small app update triggered an unexpected disconnection of some CRM Connector connections on GoHighLevel’s side. We took the app offline temporarily to prevent further issues while we worked with the HighLevel team on a fix. What this means for you: ✅ The app is back online and all connections have been restored automatically — no action needed on your end. ✅ If you were affected, your syncs should be running normally again. It might be worth taking a quick look to confirm everything looks good.

Hi guys. My automatic sync is not syncing and need help triggering a manual sync. I cant see the option of Manage Connection in the Agency view dashboard. So how can I trigger this sync so the contact data comes through? Its lapsed since 3 weeks. Thanks, @Twan Roelofsen for sharing the detail by email but I cant find that setting on the agency view. I need a screenshot or a pathway to the setting you mention. Thanks! Lorraine

Hi @Melvin Zuidweg ! Just wondering if it's possible to filter by practitioner when using the CRM Connector for Cliniko. My client works in a chiropractic clinic, but we only want to send review requests to his patients, not to every patient at the clinic. Is that possible?