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For anyone managing CRO for Shopify / DTC stores:
This is what I keep seeing when working with e-commerce owners: A Shopify store doing $50K/month is often leaking $15–18K/month at checkout (based on ~70% cart abandonment). That revenue already had intent. Ads did their job, but hesitation and timing killed the conversion. What’s interesting is that recovering even 15–30% of that easily outperforms launching another campaign or scaling spend. For marketers here: Where does checkout + post-purchase follow-up sit in your priority stack right now compared to acquisition and creative?
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Join my 1 hour Lightning lesson!
hey everyone I have been a a little quiet, busy building something exciting! I am doing my first lightening lesson on Maven! It's a free 1 hour session where I will be giving you a taster on how E-com businesses should be data driven, feel free to join! here >>> https://maven.com/p/534635/spot-e-com-crm-revenue-leaks-fast-a-retention-diagnostic
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Welcome everyone!
Hey everyone 👋 I’m Nasima and I’m so excited you’re here! If you’ve ever felt like your business is constantly chasing new customers while your existing ones quietly disappear, you’re in the right place. For the past 17 years, I’ve helped brands like Sephora, GANNI, and PUIG (and smaller startups like TheMinted.com and wearetala.com) build retention systems that keep customers coming back again and again. Now I’m sharing everything I’ve learnt so you can implement it faster in your business. Most businesses are still stuck doing "email marketing". Times.have.evolved the world has shifted to 360 Customer first marketing. 💡 What this community is about This space is for founders, marketers, and anyone who wants to: - Build customer journeys that actually make money - Understand your data and act on it fast - Create loyalty, not just repeat transactions - Make your brand unforgettable to your customers - ⚙️ What you’ll find here ( soon! - We're in the progress of uploading all our resources) - 🎥 Mini trainings & live sessions on CRM, retention & lifecycle - 📚 Templates & frameworks you can plug straight into your business - 💬 Daily Doctor hours discussions so we can fix your issues in real time - 🧠 Behind-the-scenes of real brand strategies that scale retention revenue 🚀 How to get started 1. Introduce yourself below 👇 tell us who you are, what you do, and what you want to improve. 2. Every day for 1 hour I will have a Doctors hour where you can drop in and ask me any questions you have, any problems regarding your retention and I will help you solve them!
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