Are Deeds of Assignment required? This company believes they are not.

I'm pursuing Shop Direct at the moment. I've received an incomplete SAR, complaint against them to ICO, who warned them. Shop Direct Have admitted they do not use a 'Deed of Assignment' when selling debts. They use a 'Debt Sale Agreement', and have also confirmed the personal data that is transferred via the debt sale agreement.

I sent them a Letter Before claim based on the latest versions uploaded here by Peter. Can I just say they are extremely well written and scalpel like in their impact.

I received the attached letter after the deadline I gave them. I ad already posted the Intent to Prosecute letter before I received this letter by email.

They appear determined in their view that a Deed of Assignment is not necessary. They rely on 'Goodbye' and 'hello' letters (I'm guessing this means a Notice of Assignment). Sadly, within the SAR they gave me there is no 'Goodbye' or 'hello' letter, so they cannot even meet their own lower standards.

I've addressed the latest letter to the CEO in the hope of getting senior eyes on the matter...so far this has remained at an operational / complaint handler level.

I'd be interested in feedback about their position on this. The prospect of filing in the Business & property Court is literally around the corner and they seem oblivious to the law being referenced in the letters I'm sending. Am I missing something or are they simply refusing to engage with the prospect of being taken to court?

Attached are the letters I received confirming the use of Debt Sale Agreements and not Deed of Assignments and also the Final Response.

Is this typical of what others are experiencing?

Cheers

paul

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