Hi all. I was moved to Octopus energy when my old supplier supposed went bump. This was three years ago and I haven't acknowledged any correspondence from them. Last week they remotely changed my meter to a prepayment meters. They are now adding over 9k alleged "debt" to these meters. Is there anything I can do or is it too late and it's a done deal?

Judgement has come from and my appeal on costs failed as it stated they were awarded costs contractually. Be warned if going to court it landed me with £23k bill

Depending on the circumstances, we will decide whether or not to take action against the organisation and what form our action will take. We do this by taking an overview of all concerns that are raised about that organisation with a view to improving their compliance with the data protection framework. Our decision will not affect your ability to enforce your rights through the courts. Your complaint My understanding is you are concerned you did not receive the information you requested in your subject access request (SAR).Please note that when you submit a subject access request (SAR), you are only entitled to receive copies of your own personal data. The data protection legislation considers personal data to be data that identifies you as a person. We have more information on what is personal data on our website, although this is aimed at organisations you may find this useful. Therefore, when you submit a SAR you are not necessarily entitled to receive copies of full documents. Rather, you are entitled to receive copies of your personal data contained within the documents held.Although the UK GDPR gives an individual the right to make a request to an organisation for copies of the information that is held about them, it does not require an organisation to provide copies of an original document, such as a deed and notice of assignment.I note that you wish for a copy of the deed of assignment as part of your SAR but please be aware that CF are unlikely to supply this document. This is because it does not identify you (either directly or indirectly) and so would not be considered your personal data under the UK GDPR. However, you will be informed of the passing on of your debt by the original lender as covered in the terms and conditions of your contract. If you feel the debt was not owed to the original lender then you should raise this with them directly who will then confirm this to CF. It is the responsibility of the organisation to ensure that they have appropriate security measures in place to protect the personal data they hold. This is likely to differ depending on the type of request or issue being dealt with. The UK GDPR does not define the security measures that organisations should have in place and we cannot provide a complete guide to all aspects of security in all circumstances.

I've received notice from Octopus Energy that they are passing my 'debt' to a collection agency, probably Haste. I'm going to DSAR them at their head office address to start fighting back as I've previously gone down the route of non-engagement. If they apply for a RoE Warrant I'll challenge that too. Has anyone else been in this position?

we got this response from B&S last week, not really sure what to make of the "Authority to enter" ...