⚠️ Real Risk for Voice AI: Spam Attacks Draining Balances

Hi everyone, I just read a LinkedIn post where someone lost $20K in minutes because their Voice AI callback form was hit with fake international numbers. Their agent kept calling and talking, draining their balance completely.

This is a wake-up call for us. We should make sure we’re fully covered against something like this — things like CAPTCHA, spend caps, geo locks, concurrency limits, etc.

I wanted to bring this up here so we can make sure we’re all covered and avoid any risks like that and protect ourselves and our clients. Better safe than sorry. 🙃

We’ve seen a few of our clients go through this too, and it can get really messy really fast. That’s why I think it’s important we put the right safeguards in place together. 🙌

@Assistable Team

@Mike Copeland

@Jorden Williams

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