Client receives 400 mixed documents daily via email. Invoices, contracts, forms, receipts, purchase orders all hitting same inbox. Manual sorting: 45 minutes daily. "Is this an invoice or PO?" Built 3-node classification system. Automatically routes everything. THE SYSTEM: Document Analysis → examines structure, phrases, layout Classification Switch → routes based on type confidence Error Fallback → uncertain items to review queue 2 seconds per document. 400 documents in 15 minutes. Zero human sorting. HOW IT WORKS: Document nodes identify types before extraction. Structure, phrases, layout patterns. Invoices: vendor info top, line items middle, total bottom Contracts: parties identified, terms sections, signatures Forms: field labels, checkboxes, submission info Purchase Orders: PO number prominent, quantities, shipping THE ROUTING: Invoice (>90% confidence) → Invoice workflow Contract (>90% confidence) → Contract workflow Form (>90% confidence) → Form extraction Receipt (>90% confidence) → Expense tracking PO (>90% confidence) → PO verification Uncertain (<90%) → Review queue with preview REAL NUMBERS: Daily: 400 mixed documents Invoices: ~180 (45%) Contracts: ~80 (20%) Forms: ~60 (15%) Receipts: ~50 (12%) POs: ~20 (5%) Review: ~10 (2.5%) 97.5% classified automatically. Only 10 daily need human classification. THE IMPLEMENTATION: 45 minutes setup classification. 2 hours connecting downstream workflows. Total 3 hours for system saving 45 minutes daily forever. ROI: Positive after 4 days. ACCURACY IMPROVEMENT: Week 1: 91% accuracy Week 4: 97% accuracy Month 3: 97.5% accuracy As system sees more examples, accuracy improves. Self-improving. UNEXPECTED BENEFIT: Classification logs show trends. Invoices spike Tuesdays. Contracts cluster month-end. Adjusted staffing accordingly. Template in n8n here THE LESSON: Don't force humans to sort documents. Build intelligent routing. Humans only review genuinely ambiguous cases.

Hi AIS, I’m working on an idea for an automation / AI service and would love a bit of directional input so I start the right way instead of randomly building. The concept: I want to help outdoor / tour / activity companies (Japan and Australia to start) fix their bookings, communication and reviews. The plan is to use tools like Workfloows + n8n to: find similar companies in a niche scrape or pull recent reviews and basic website data identify businesses with communication / booking issues in their reviews reach out with a clear offer then build automations for: booking confirmations & reminders review follow-ups bad-review alerts simple recurring reports for the owner Long term I want this to be a monthly retainer service, not a one-off setup. A few specific things I’m trying to get clarity on: Is “outdoor / tour / activity operators” a strong enough first niche, or should I narrow to something like ski schools / outdoor parks only for the first clients? For a first offer, what would you strip this down to so it’s simple to sell and deliver (lead-finding only vs full “we fix your booking & review system” package)? How would you think about pricing: setup fee + monthly retainer, or something more value-based from day one? If you were in my position, how would you get the first 3–5 clients for this: cold email with audits, warm intros, Loom breakdowns of their reviews, or something else? How far would you build the workflow backend before selling it? Sell the concept and build per client, or build one solid template first? My background is in construction and surf instruction, and I’ve spent a lot of time around outdoor / activity businesses, so the niche makes sense to me. I’m comfortable learning the tech (n8n / Workfloows etc.), I just want to make sure I set up the offer, pricing and outreach in a smart way from the start. Any quick direction or “do this, don’t do that” would be hugely appreciated.