🎯 The Situation: Just wrapped a discovery call with a family office's general counsel - this could be my biggest project yet. Here's what I'm dealing with:
📊 Client Overview:
- Mid-size family office (36 staff)
- Managing 200+ investment vehicles
- Processing ~10 vendor contracts weekly
- 15K+ vendor relationships needing data cleanup
- 45+ insurance policies with scattered renewal dates
- Heavy manual processes across 7 departments
⚠️ Current Pain Points:
- Legal counsel burning 30-60 min per contract review
- Assistant playing telephone between departments, vendors, and C-suite
- Using basic AI (Gemini) but everything downstream is manual
- Clear workflow bottlenecks causing delays and frustration
💡 My Proposed Solution: Start with Phase 1 focused on vendor contract automation, integrating their existing stack (HubSpot, PandaDoc, Asana). Goal is workflow optimization, not just throwing more AI at the problem.
🤔 Where I Need Your Brain:
- Scope Strategy: Better to laser-focus Phase 1 on vendor contracts only, or present a broader multi-phase roadmap covering their other workflow issues?
- ROI Math: They won't share counsel's hourly rate. I'm thinking $400-500/hr industry benchmark for family office legal work - does that track?
- Pricing Structure: Given their scale and $200K+ annual AI spend, should I stick with my usual approach or pivot to project-based pricing?
🛠️ Tech Stack Context: They're not tech-phobic - already using Gemini, HubSpot, PandaDoc, Asana, Google Drive (migrating to SharePoint). The foundation's there, just needs intelligent connecting.
💭 Looking for honest takes on strategy, pricing reality checks, or blind spots I might be missing. This could be a major breakthrough client but I want to nail the approach.
What would you do?