25d • Support Needed 💻
Am I wrong here? Need honest advice from experienced people.
I recently started offering websites + basic SEO/Google Business optimization. Since I’m new, I kept my pricing very low ($29/month) to get clients and build proof.
One of my clients (gardening business), here’s what I did over 3 months:
- Built his website
- Optimized his Google Business profile
- Listed him on directories
- Created posts, videos, and basic social content
Results so far:
- Google ranking improved (not even top 30 → now around 13–16)
- Calls increased (around 4/month → ~7/month)
- Website generated 1 lead (same country, real person)
Now here’s the issue:
From my perspective, a “result” = getting a lead (someone submitting a form).
The client did receive that lead, but he wasn’t able to connect with them (no reply / no answer), so he’s calling it a “fake lead.”
He also says the Google improvements don’t count because he created the profile himself.
His expectation is basically:
“If I don’t get actual jobs, then I paid for nothing.”
So I want to ask:
1. As a developer / beginner marketer — is generating a lead considered a result? Or only when the client closes the job?
2. How do you deal with clients who expect guaranteed jobs in 1–3 months from SEO?
3. At what point do you decide to walk away from a client like this?
4. Is my pricing attracting the wrong type of clients?
I genuinely want to improve and learn, so I’d really appreciate honest feedback — even if I’m wrong here.
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Am I wrong here? Need honest advice from experienced people.
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