Ops & CS W Jasmine been uploaded in the course!
Hereโs the recap of what we went over if you missed it:
๐ Cold Calling, Show Rates & Agency Growth Recap
๐ Wins to Kick Off
- One member successfully regained access to their Facebook account and got client fulfillment back on track.
- A B2B agency is pushing toward its first $100K month after recently cracking paid ads and seeing consistent growth.
- Several members are transitioning from inbound-only sales to outbound prospecting and building new acquisition channels.
๐ฅ๏ธ Training / Coaching Highlights
- The biggest difference between inbound and outbound sales is trust.
- Cold prospects expect:
- The goal of your opener is to break that expectation immediately with a pattern interrupt.
- Aaron emphasized that trust is built by making small promises and keeping them.
- If you tell a prospect you'll only take 30 seconds, honor that commitment before asking for more of their time.
- Strong show rates are created before the sales call ever happens.
- A well-structured pre-call process can answer objections, build certainty, and increase attendance dramatically.
๐ฏ Frameworks & Strategies
Cold Call Opener Framework
- Acknowledge that it's a cold call.
- Use a pattern interrupt.
- Explain why you called them specifically.
- Present a concise offer:
Example:
"This is a cold call. If you want to hang up, now would be the time. But give me 30 seconds and I'll explain why I called you specifically."
Pre-Call Page Framework
- Create a dedicated landing page after booking.
- Include a 15โ20 minute (or longer) pre-call video.
- Add short objection-handling videos for common concerns:
- Send the page multiple times through email and SMS before the call.
Show Rate Optimization
- Book appointments within 72 hours whenever possible.
- Call prospects the morning of the appointment to confirm attendance.
- Avoid scheduling demos too far into the future.
Tonality Framework
- Upward tonality sounds uncertain.
- Downward tonality sounds confident.
- Statements should end with certainty, not sound like questions.
๐ง Mindset Lessons
- Don't overcomplicate what is already working.
- If prospects are showing up, consuming content, and moving forward, focus on optimization instead of rebuilding everything.
- Most sales issues are solved by improving belief before the call, not by getting better at handling objections during the call.
- Prospects care about outcomes, not your process.
- Certainty is communicated through delivery, confidence, and consistency.
Key quote:
"Questions give off uncertainty. If you want to sound certain, you've got to use downward tonality."
๐ ๏ธ Group Q&A Highlights
- How to transition from inbound sales to true outbound prospecting.
- Cold call openers that generate curiosity instead of resistance.
- Improving show rates with pre-call content and confirmation systems.
- Using the Fuel section of discovery to create urgency around taking action.
- Reframing common trust objections such as:
- Reviewing and improving VSLs for appointment generation.
- Agency hiring, delegation, and building a sustainable team structure.
- When to hire a client success manager and what to look for in the role.
๐ Resources Mentioned
- Agency Sales Mastery course.
- The Eight Beliefs framework for increasing certainty before the sales call.
- Pre-call VSLs and objection-handling video libraries.
- Jeremy Miner-style pattern interrupts for cold calling.
- Seven Figure Agency as a networking and scaling community for larger agency owners.
๐ Next week: More live sales coaching, VSL reviews, hiring discussions, and deep dives into scaling agency operations without becoming the bottleneck.
Attend the calls if you want to get live support!