So we just did a cross dock of 5 pallets of High Priced electronics. Easy Easy job. Broker says I’m sending a truck to your dock I need 5 pallets removed and loaded into a different truck. Everything checks out on the Broker. Carrier looks legit too. But this broker is paying us to remove the pallets from one carrier and place on another carriers truck. (There may be potential insurance liability issues in this scenerio) Do you think we should be held to any level of liability if these 5 pallets were part of a theft ring? How much time should we spend ensuring everything is on the up and up? between the broker and the 2 carriers? With the amount of fraud and theft these days should we spend more time questioning the work we do? It’s a simple cross dock we get asked to perform on a daily basis. Not much to it. Our Order of Service protects us legally, the broker normally signs the OOS which states they are not using our services for any illegal activity. Should we just perform the services? Or should we question every cross dock transaction?

Hey ya'll, Looking for a mentor with experience scaling past $5 million in revenue. Every time I get to this revenue level, I stall. Obtaining drivers, and equipment doesn't seem to be the bottleneck, as we have a hybrid asset, owner opp, broker model. It's more so on the customer acquisition side and human capital. If you have graduated past this level, please reach out. Let's chat!