Just finished setting up a database reactivation workflow for a chiropractor client
Hereās the exact step-by-step workflow I used to bring his pipeline back to life (inside GoHighLevel š) GOAL: Book 10ā30 appointments this week using only the existing database STEP 1: Workflow Trigger - Trigger: Contact tag added ā Reactivation ā July 2025 - (You can bulk tag old leads via Smart List or manually) š¬ STEP 2: Send Initial SMS Hey [First Name], weāre reopening a few limited adjustment spots this week for old patients ā want me to save you one? Just reply YES. STEP 3: Wait 1 Hour (If No Reply) š STEP 4: Follow-Up SMS (Reminder) Totally cool if nowās not a good time! Just reply YES if youād like me to send over the details. Spots usually fill fast. š š© STEP 5: Wait 1 Day ā Then Email Follow-Up Subject: Still interested in feeling better, [First Name]? Just wanted to check if youāre still dealing with [insert common pain ā back pain, neck stiffness, etc.].Weāve got a few priority appointments open this week for returning patients ā let me know if youād like to claim one. ā
STEP 6: Add Tags Based on Responses - Replied ā Yes - Booked ā Consult - No Response - Not Interested This helps for re-targeting later with fresh offers or reminders. Bonus: Add Call Connect Action If they reply āYes,ā the system sends an auto notification to front desk to call them instantly (Speed-to-lead = š) Want to setup this workflow? Drop a š or DM ā (works for med spas, dentists, coaches too). The gold is always in the list š„