Genuine question for anyone running GHL Conversation AI for appointment-based clients (med spas, aesthetics, dental). Had a client almost fire us last month because the bot quoted a Botox price that doesn't exist, then dropped the lead's phone number right at the booking step. $4k lead, texting at 11pm, gone. And it's our name on it, not GHL's. When I started asking around, turns out half the agencies I know have a version of this story — it invents services, only reads a sliver of the knowledge base, quietly gets worse after a model update. So I'm trying to figure out if this is just us or a real gap: - are you actually letting native AI book, or just triage and hand off to a human? - has anyone made it genuinely reliable, or did you turn it off / build your own? - for the high-ticket clinic clients especially — what's actually working?

One thing I've learned from building websites is that the website itself is only part of the equation. What happens after someone visits is often what determines whether they become a customer. A visitor might browse your site, fill out a form, or request a quote. Then what? If there isn't a system to follow up quickly, that interest can disappear within hours. That's why I've been exploring how websites, automation, and AI can work together instead of operating as separate tools. For example, a workflow can send an immediate response after a form submission, while an AI voice agent can answer common questions, qualify leads, or even schedule an appointment before someone from the team is available. The goal isn't to replace human conversations. It's to make sure every inquiry gets acknowledged and every potential customer has a smooth experience from the very first interaction. I've found that many businesses focus heavily on getting more traffic, but often the biggest opportunity is improving what happens after a lead arrives. I'm curious, what do you think has the biggest impact on conversions after someone visits a website: faster follow-up, better automation, or the overall user experience?

Anyone know how to make the AI sound less.. AI? I’ve been messing with damn near every setting and it’s obviously not a real person. Has anyone seen success with this via paid ads, website leads, and the like?

I'm building GoHighLevel systems specifically for med spas and would love to hear from those with real-world experience. If you had to choose just three automations that deliver the biggest ROI for a med spa, what would they be? Examples could include: - Missed call text back - Lead reactivation - AI lead qualification - Appointment reminders - No-show follow-up - Review requests - Post-treatment follow-up - Membership or package renewal campaigns Which automations have made the biggest difference in booked consultations, revenue, or time saved, and why?

Anyone with knowledge of how Klaviyo works?