Jul 25 • Technical Implementation
Just finished setting up a database reactivation workflow for a chiropractor client
Here’s the exact step-by-step workflow I used to bring his pipeline back to life (inside GoHighLevel 👇)
GOAL: Book 10–30 appointments this week using only the existing database
STEP 1: Workflow Trigger
- Trigger: Contact tag added → Reactivation – July 2025
- (You can bulk tag old leads via Smart List or manually)
💬 STEP 2: Send Initial SMS
Hey [First Name], we’re reopening a few limited adjustment spots this week for old patients — want me to save you one? Just reply YES.
STEP 3: Wait 1 Hour (If No Reply)
🔁 STEP 4: Follow-Up SMS (Reminder)
Totally cool if now’s not a good time! Just reply YES if you’d like me to send over the details. Spots usually fill fast. 😊
📩 STEP 5: Wait 1 Day → Then Email Follow-Up
Subject: Still interested in feeling better, [First Name]?
Just wanted to check if you’re still dealing with [insert common pain — back pain, neck stiffness, etc.].We’ve got a few priority appointments open this week for returning patients — let me know if you’d like to claim one.
✅ STEP 6: Add Tags Based on Responses
- Replied – Yes
- Booked – Consult
- No Response
- Not Interested
This helps for re-targeting later with fresh offers or reminders.
Bonus: Add Call Connect Action
If they reply “Yes,” the system sends an auto notification to front desk to call them instantly (Speed-to-lead = 🔑)
Want to setup this workflow? Drop a 👇 or DM — (works for med spas, dentists, coaches too).
The gold is always in the list 💥
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Just finished setting up a database reactivation workflow for a chiropractor client
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