Automation Proposal for a Chatbot Presenter
I'm developing an automation to showcase how other chatbots work. The idea is for users to contact us via WhatsApp and have a conversational bot start the interaction. This bot won't use the typical numbered menu options; instead, it will take a more natural, conversational approach. The goal is for the bot to derive the user to a second, specialized "agent" based on the conversation. To do this, I'm using a "structured output parser," which sometimes gives me trouble but is key to making the conversation flow. My main challenge now is how to connect and pass information to the other agents. Initially, I tried to manage everything in the same workflow, but it created an infinite loop between "supermarket message 1" and "client speaks." Now I'm trying to use the "execute workflow" function to derive the conversation, but I haven't been able to capture the necessary data for the next agent to respond correctly to the client. If you have any suggestions on how to handle communication between workflows and pass data between them, it would be a huge help!