Thank you for being here — truly. Whether you’re a rehab assistant, caregiver, support worker, or someone who shows up every day to help others move, heal, and thrive… this space is for you. I started this community because I’ve seen firsthand how much talent, compassion, and potential exists in the people behind the scenes — the ones doing the work that doesn’t always get the spotlight. Here we’re changing that. This academy is a place to grow together. To learn real skills. To ask questions. To build confidence. And to feel seen, respected, and supported — no matter your role or setting. So, welcome to the first 100.The builders. The brave ones. The ones who believe there’s more to caregiving than checklists. “Here’s to the ones who see things differently… Because the people who are crazy enough to think they can change the world, are the ones who do.” Let’s raise the bar for care — together.— Nico Marchant Physio & Founder of CareWell Academy

I’ve been sitting with an idea from Invent & Wander that feels especially relevant to what we’re doing inside Carewell. The core concept is simple, but uncomfortable: Build for where the world is going — not for where it currently is. And make decisions today that you won’t regret in 5–10 years. When I apply that lens to healthcare (and especially home-based care), a few things become very clear. Where healthcare is actually moving Not hypothetically. Practically. • Care is moving out of hospitals and clinics and into homes • Families and caregivers are becoming the real decision-makers • Post-hospital recovery is longer, messier, and less supported than systems admit • Workforce shortages are structural, not temporary • Outcomes matter more than volume — but most models still sell volume If you’re building anything in this space and still optimizing for: “more visits,” “better scheduling,” or “full calendars,” you’re probably building for a model that’s already aging. A reframing that’s been helpful for me We’re not in the caregiver business. We’re not even in the rehab business. We’re in the business of: • reducing fear after discharge • restoring confidence at home • guiding recovery when people feel overwhelmed • supporting caregivers who don’t feel equipped That shift changes everything: How you design programs How you communicate How you price How you scale How you decide what not to do A question for the group: If you fast-forward 5 years and look back, what would you regret not building sooner? • Systems? • Education for caregivers? • Better handoffs after hospital discharge? • Hybrid or assistant-supported care models? • Clear recovery pathways instead of open-ended treatment? This group exists because we believe care can be delivered better, smarter, and more human. Let’s build for that future — not just survive the current one. Curious to hear how others here are “inventing and wandering” in their own work.

Most seniors don’t “suddenly” lose independence. In almost every case I see, decline happens gradually… and quietly. Families usually only react after a fall, a hospital stay, or a sudden drop in confidence. But the early signs often show up months before: • Walking speed is slower than it used to be • Stairs become cautious instead of confident • More time sitting, fewer outings • Subtle fear of falling creeps in • “I just don’t feel as steady anymore” becomes normal • Everyday tasks feel harder than they should • The home stops matching the person’s abilities This isn’t just “normal aging.” Often, it’s strength loss, reduced balance, or mobility changes that can be improved. And here’s the encouraging part: small, consistent actions make a meaningful difference. If you have aging parents or relatives, some practical things you can do: • Ask them about confidence, not just pain: “Do you feel steady when you walk?” • Notice walking speed and posture when you’re out together • Encourage regular movement, even short walks or light exercises • Make the home a bit safer: remove trip hazards, improve lighting, add grab points where needed • Help them stay socially engaged — isolation accelerates decline more than people realize • Don’t normalize “slowing down” if it’s affecting daily life — that’s a sign to pay attention Aging well isn’t about perfection. It’s about staying strong, staying connected, and noticing changes early — before life is forced to change for them. If you have aging parents or loved ones… what early changes have you noticed that made you pause?

Healthcare isn’t just a service, it’s trust, compassion, and consistency. In this industry, people look for more than credentials: 🩺 Quality care that treats the person, not just the condition 🤝 Compassion and patience that make clients feel safe 📞 Clear communication that reduces fear and confusion ⏱️ Timely response that shows reliability 💡 Personalized support that respects every client’s unique needs Great healthcare providers don’t just meet expectations They restore dignity, comfort, and hope. If you’re in healthcare, lead with empathy, reliability, and professionalism… That’s how you earn trust that lasts a lifetime.

With the amount of government support available for care providers, it surprises me how few agencies actually tap into grants or service contracts. These opportunities can open doors to consistent revenue and community partnerships. I’d love to hear do you think more agencies should be venturing into these programs?