Hi -- we are a 4 person office atm, but growing. We are using godaddy for our M365 subscriptions. They are a hot mess when anything goes wrong - and we are interested in getting off their platform. This will involve defederating and then figuring out if we self manage subscriptions and storage/backup. I am debating between hiring a CSP or doing this myself. I've identified one CSP but would like alternatives to review and don't find any that seem reliable. Any recommendations or experiences to share?
I have a firm that updated their management agreement since the digital workflow doesn't allow signed documents to be returned to advisor for signature. The agreements did not look complete. The attorney removed signature blocks altogether and added language for electronically authorizing the agreement.
I'm new to the RIA world and Redtail. Any pointers on best steps to follow to go from basic to complex is greatly appreciated. We use Redtail. We are a small RIA looking to grow rapidly and provide top notch client service/experience. Thank you! Marjorie
As a new advisor you will need to keep books and records in order and there is a lot to keep up with. Leverage Redtail by creating a contact record for the firm's compliance notes. Make basic note templates to gather important data points the SEC will ask you. The SEC loves logs :) Log your marketing approvals, Log checks received and forwarded, log trade errors and terminations. Follow the guidance of your manual on what details you need to maintain. You can run a report of the notes and filter for the information you need. I recommend referencing the file location on the marketing - I'm not in support of keeping the actual file in Redtail unless it's for convenience with a final copy stored in your primary files.
Because manuals are very different I don't have templates. Look in the manual for how things are required to be documented and list those data points. Checks received & forwarded logs; marketing logs; trade errors; complaints; CRS Interim delivery.
I have a number of teams that use broadcast emails as a method of delivering the communications to clients annually - is anyone else having issues with sending broadcast emails since the new role out? We have a ticket open for several days but no response. -- Thanks