AI Voice Agents are one of the most practical updates inside GHL for businesses that depend on phone calls. Missed calls still happen every day. Busy teams. After-hours calls. No one available to answer. AI Voice Agents help fix this in a clear and reliable way ✅ With AI Voice Agents, inbound calls are answered automatically 🤖 Callers speak naturally. The agent listens, responds, and collects key details. Everything is saved inside GHL so nothing slips through the cracks. This update helps businesses and agencies create a calmer call-handling process. Instead of voicemail and scattered notes, each call turns into useful data that teams can act on right away. AI Voice Agents help with: - Answering inbound calls on time 📲 - Collecting caller details during the call 📝 - Creating or updating contacts in GHL 👥 - Triggering workflows after the call ⚙️ - Saving call summaries and transcripts 📄 Consistency is a big win here. Every call is handled the same way. No rushed conversations. No forgotten follow-up. This makes it easier to review calls and improve results over time 📊 AI Voice Agents also take pressure off staff. Routine calls stop interrupting sales and support work. Teams can focus on conversations that need a human response. The agent handles the first step. For agencies, AI Voice Agents make call handling easier across client accounts. Calls are logged. Results are visible. Performance is easier to explain 👍 If phone calls matter to your business or your clients, AI Voice Agents are worth understanding. They help make sure calls are answered, details are captured, and follow-up stays organized inside GHL. Check this mini-guide to learn more about Voice AI Agents: AI Voice Agents Guide for GHL Call Handling

GoHighLevel just rolled out something that saves time and cuts the back-and-forth. The new Google post scheduler is now built into the Social Planner. That means you can write, schedule, and manage Google Business Profile posts right from the same spot you already use for other platforms. If you’ve been logging into each Google account or using extra tools just to stay consistent, you’re going to like this. It keeps everything simple and in one place. Here’s what you can do with it: 📅 Schedule updates, offers, or events 📍 Post to one or many Google profiles ✍️ Use AI Assist to help with writing or images 📊 Manage all posts from one clean dashboard This update is especially useful for agencies handling multiple locations. Regular Google posts help clients stay visible in local search, and now you can manage all of them without jumping around. It fits into the existing GHL workflow, so there’s nothing new to learn. To start, go to Reputation then click on GBP Optimization. Hit “Schedule a Post,” choose your post type, and either write it yourself or get help from AI. Post right away or schedule it for later. The Google post scheduler takes one more thing off your plate and makes it easier to deliver results that clients can see. Try it out and drop your thoughts below. 🧠🗓️ Read the complete blogpost here: Google Post Scheduler for GHL just Become Smarter

GoHighLevel just gave snapshot sellers something to smile about. The new snapshot listing process makes it easier to go from “ready to sell” to “live on the Marketplace” without wasting time. You can now start the listing process right from your agency dashboard, land in the Developer Portal listing screen, and get a clear view of what’s included in your snapshot before you hit publish. Here’s why that matters: Before this change, the process had too many steps. It was easy to click the wrong thing or forget what you had included. Now, it’s all in one place, with your packaged assets shown upfront. That means no guesswork and no surprises for you or the buyer. You also skip screens that don’t apply. No bouncing between tools meant for apps or integrations. This new flow is built just for snapshots, and it works the way it should have from day one. What this means for agencies: You save time, avoid mistakes, and make your listings more professional. It’s easier for solo builders and smoother for teams who manage multiple snapshots. The fewer steps you have, the less room there is for error. Already have a snapshot ready? Go list it. This new setup is live and waiting. - 🔥 Faster flow - 👀 Asset previews upfront - ✅ Less backtracking - 📈 More time to build, less time fixing listings Let me know if you’ve tried it, and what you’d want to see next. Check out all the details at GoHighLevel Growth Garage > https://gohighlevelgrowth.com/ghl-updates/ghl-snapshot-listing-process-just-got-faster/

GoHighLevel added something simple that makes a big difference: workflow editing shortcuts. You can now right-click on any step in the Workflow Builder to bring up quick actions. This new menu lets you copy, move, delete, or add notes without clicking through the old three-dot menu. If you build automations often, this change will save time right away. Workflow editing shortcuts help you stay focused, cut down on mouse movement, and finish your work faster. Here’s what you can do: - Copy one step or everything from that point - Paste copied steps right below any action - Move single steps or full sections - Delete without extra steps (Undo is there if needed) - Add notes to keep track of your logic The update is already live. You don’t need to enable anything. Just open a workflow, right-click, and try it. This update isn’t flashy, but it improves your day-to-day work. It’s easier to keep your workflows organized and make changes without slowing down. If you work with a team, the Notes option helps with communication. If you build solo, shortcuts help you stay in flow and move quicker. These workflow editing shortcuts are simple, built-in, and ready to use. - ✅ Right-click to access tools - 🛠️ No setup needed - ⏱️ Saves time right away Give it a try and see how much smoother your builds feel. Check out all the details at GoHighLevel Growth Garage > https://gohighlevelgrowth.com/ghl-updates/new-workflow-editing-shortcuts-right-click-your-way-to-faster-automations/

GoHighLevel just made checkout a little more useful You can now use the API tipping feature to collect tips during payment. This update adds a tipAmount field to the Payment Summary API. It’s a simple way for businesses to let customers leave a tip without changing prices or needing extra tools. Here is what’s included: 💡 Pass a tip value in your API request and it shows up in the payment total 🧾 Tips appear in receipts, order details, and transactions 📊 The Orders CSV now includes a Tip Amount column 📥 The Transactions CSV already supports tipping 🚫 Bad or missing tip values get flagged by the API 🧑‍💻 Works great for businesses offering coaching, consulting, or services There is no front-end tipping UI yet, but that’s coming soon. For now, agencies can set up their own tip logic in custom checkouts or forms. The backend handles the math and makes sure the totals stay accurate. This is a good fit for teams who want to give customers the option to leave a tip. It’s also a clean way to track that revenue without extra steps. The API tipping feature is live now and ready to use. If your clients take payments and work with customers directly, this is a smart upgrade to add. 👍 Easy to set up ✅ No pricing changes 📈 More value for clients Check the complete blogpost here: GHL API Tipping Feature Now Supports Checkout Tip