1. Always Use a Written Dispatch Agreement Before you start working with any carrier, sign a Dispatch Service Agreement that clearly includes: - Your service fee (e.g., 5–10% per load or weekly flat rate) - Payment schedule (after each load, weekly, or via invoice) - Payment method (Zelle, Wise, bank transfer, etc.) - Clause stating payment is due regardless of whether the carrier receives broker payment - Termination clause Without a written agreement, it is very hard to enforce payment. 2. Verify the Carrier Before Working Check the carrier to avoid scams or unreliable companies: - Ask for: MC number DOT number Certificate of Insurance (COI) W-9 form - - Confirm their authority is active - Check safety and activity history on FMCSA (to see if they are operating regularly) Carriers with inactive authority or very new MC numbers are higher risk. 3. Charge a Small Upfront Fee (Recommended for New Dispatchers) Many professional dispatchers request: - A setup fee ($50–$200), or - Payment after the first load is booked This helps filter serious carriers from those who may disappear. 4. Use Rate Confirmations as Proof of Work Always: - Keep copies of Rate Confirmations - Keep email or WhatsApp communication records - Maintain a load tracking sheet If a carrier refuses to pay, these documents prove you provided the service. 5. Invoice Immediately After Each Load Send a professional invoice including: - Load details - Rate confirmation reference - Your percentage or flat fee - Payment deadline (e.g., 3–7 days) Consistency reduces late payments. 6. Work With Carriers Who Have Factoring Companies Factoring companies handle payments from brokers. These carriers usually: - Run loads regularly - Have more stable cash flow - Are less likely to avoid dispatcher payments You can ask: “Are you working with a factoring company?” 7. Stop Dispatching If Payment Is Late If a carrier delays payment: - Politely remind once or twice - Do not book new loads until payment is cleared

I have my carrier authority and thinking about leasing on owner operators to run under my authority. What do you guys think? Good idea or bad idea. Or just stick with the dispatching and call it the day. Let me hear you guys thoughts on this.

This app will work as a TMS also, besides all the benefits that it offers, I could use it as a TMS?

Do I have to open an email for each one of the carriers in order to do the communication with brokers at the moment to book a load? I have heard that brokers don't like to work with dispatching services? Any with experience can help me with this info?

Hi 👋🏻, question? At the moment, will that open our LLC to an established dispatch company? What NAICS CODE will fit this service? Reading on the internet, I found NAICS 488510 (Freight Transportation Arrangement). I think this will cover all the services that a dispatcher will provide, right? Like administrative, logistics, dispatching, and all that we can do for our carriers. If someone who has already opened their own LLC can point me in the right direction, thanks!