1. Always Use a Written Dispatch Agreement Before you start working with any carrier, sign a Dispatch Service Agreement that clearly includes: - Your service fee (e.g., 5–10% per load or weekly flat rate) - Payment schedule (after each load, weekly, or via invoice) - Payment method (Zelle, Wise, bank transfer, etc.) - Clause stating payment is due regardless of whether the carrier receives broker payment - Termination clause Without a written agreement, it is very hard to enforce payment. 2. Verify the Carrier Before Working Check the carrier to avoid scams or unreliable companies: - Ask for: MC number DOT number Certificate of Insurance (COI) W-9 form - - Confirm their authority is active - Check safety and activity history on FMCSA (to see if they are operating regularly) Carriers with inactive authority or very new MC numbers are higher risk. 3. Charge a Small Upfront Fee (Recommended for New Dispatchers) Many professional dispatchers request: - A setup fee ($50–$200), or - Payment after the first load is booked This helps filter serious carriers from those who may disappear. 4. Use Rate Confirmations as Proof of Work Always: - Keep copies of Rate Confirmations - Keep email or WhatsApp communication records - Maintain a load tracking sheet If a carrier refuses to pay, these documents prove you provided the service. 5. Invoice Immediately After Each Load Send a professional invoice including: - Load details - Rate confirmation reference - Your percentage or flat fee - Payment deadline (e.g., 3–7 days) Consistency reduces late payments. 6. Work With Carriers Who Have Factoring Companies Factoring companies handle payments from brokers. These carriers usually: - Run loads regularly - Have more stable cash flow - Are less likely to avoid dispatcher payments You can ask: “Are you working with a factoring company?” 7. Stop Dispatching If Payment Is Late If a carrier delays payment: - Politely remind once or twice - Do not book new loads until payment is cleared

IS ANYONE RUNNING BOX TRUCKS HERE?

Good morning everyone, I have a couple of questions 1 What is the ratio of drivers to dispatchers? 2.What is the biggest challenges dispatch team currently face? 3.For pay structure what are the differences between CPM, percentage and detention pay? 4.What does growth and career development look like in the industry?

I have a question; Can we dispatch multiple carriers from one carrier MC number

​"Hey guys, quick question about DAT. ​As a dispatcher without an own MC, how do you handle logins? Do you use the carrier's full login info (email/password), or do you create a sub-account/seat under their MC with your own email? or there is another way?Appreciate the help!"