6d (edited) • ❓ Questions
WAYS TO PROTECT AGAINST CARRIERS NOT PAYING YOU. Thank you for the post @Rahmanullah Niazai
1. Always Use a Written Dispatch Agreement
Before you start working with any carrier, sign a Dispatch Service Agreement that clearly includes:
- Your service fee (e.g., 5–10% per load or weekly flat rate)
- Payment schedule (after each load, weekly, or via invoice)
- Payment method (Zelle, Wise, bank transfer, etc.)
- Clause stating payment is due regardless of whether the carrier receives broker payment
- Termination clause
Without a written agreement, it is very hard to enforce payment.
2. Verify the Carrier Before Working
Check the carrier to avoid scams or unreliable companies:
- Ask for: MC number DOT number Certificate of Insurance (COI) W-9 form
- Confirm their authority is active
- Check safety and activity history on FMCSA (to see if they are operating regularly)
Carriers with inactive authority or very new MC numbers are higher risk.
3. Charge a Small Upfront Fee (Recommended for New Dispatchers)
Many professional dispatchers request:
- A setup fee ($50–$200), or
- Payment after the first load is booked
This helps filter serious carriers from those who may disappear.
4. Use Rate Confirmations as Proof of Work
Always:
- Keep copies of Rate Confirmations
- Keep email or WhatsApp communication records
- Maintain a load tracking sheet
If a carrier refuses to pay, these documents prove you provided the service.
5. Invoice Immediately After Each Load
Send a professional invoice including:
- Load details
- Rate confirmation reference
- Your percentage or flat fee
- Payment deadline (e.g., 3–7 days)
Consistency reduces late payments.
6. Work With Carriers Who Have Factoring Companies
Factoring companies handle payments from brokers. These carriers usually:
- Run loads regularly
- Have more stable cash flow
- Are less likely to avoid dispatcher payments
You can ask:
“Are you working with a factoring company?”
7. Stop Dispatching If Payment Is Late
If a carrier delays payment:
- Politely remind once or twice
- Do not book new loads until payment is cleared
Continuing to work without payment increases risk.
8. Build Long-Term Relationships (Best Protection)
After 2–3 successful loads:
- Trust increases
- Payments become more consistent
- Negotiation becomes easier
Reliable carriers are more valuable than many random carriers.
Simple Payment Protection Workflow (Recommended)
- Verify MC/DOT
- Sign Dispatch Agreement
- Book first load
- Send invoice immediately
- Continue only after payment discipline is established
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WAYS TO PROTECT AGAINST CARRIERS NOT PAYING YOU. Thank you for the post @Rahmanullah Niazai
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