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PricingSaaS

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User Minimums
Calling all pricing experts! Looking for help with user minimums. Here's the situation... Yesterday, I was talking to a pricing operator, and they have: 1. A Starter tier for individuals that costs about $75/user/mo 2. A Growth tier for teams that costs $95/user/mo with a 3-user minimum The primary differentiator between Starter and Growth is integrations and API calls which means prospects with more usage end up needing the Growth plan. Other than that there isn't much feature differentiation at all. The challenge is many prospects need Growth-level usage, but do not need 3 users. So the company ends up writing custom agreements for the Growth plan with 1-user, and generally does not see any PLG upgrades from Starter to Growth. Curious if anyone has any immediate thoughts based on past experience with user minimums. Is there a way they could use minimums better? Is there a better alternative to user minimums? Would love to hear your any perspective or experience others have had!
0 likes β€’ Oct '25
@Maarten Laruelle thanks ! great framing
1 like β€’ Oct '25
here's the current idea, likely testing this from next week :) lmk if you have any feedback
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Lennart Prange
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@lennart-prange-7014
founder of a startup based in germany. running growth.

Active 6d ago
Joined Oct 16, 2025
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