This week you will handle an awkward real-life moment. Explain it clearly and calmly. Scenario 🚨 🚗 You borrowed a family member’s car. ⛽ You forgot to refuel it before returning it. ❌ They notice straight away and are annoyed. ⚠️ It could turn into an argument. 📢 You need to explain yourself. 🎥 Task: Record a 45–90 second video as if you are speaking to them. Cover 👇 • What happened • Empathise with them • What you’ll do next Focus 🧠 • Stay calm • Be honest • Take pauses when needed 📥 Attach your video in the comments below.

This week you will handle one high-stakes work situation. Explain it in a clear, calm, and structured way. Scenario 🚨 🧑‍💼 You work as a customer support assistant. 📄 A client is expecting an important document today. ❌ You realise you sent the wrong file earlier. ⚠️ If this isn’t fixed quickly, the client may complain and it will fall back on the team. 📢 You need to update your manager. 🎥Task: Record a 45–90 second video explaining the situation as if you are speaking to your manager. Cover 👇 • What happened • Why it matters • What you will do next Focus 🧠 • Stay calm • Keep it simple • Short sentences 📥 Attach your video in the comments below.

For anyone that missed out, we had our first hangout call. Stay tuned for the next one, Monday 7pm (UK Time)

Our weekly hangout call is tomorrow. Open to EVERYONE in the community, including free members. What it is: • Chill space to talk • Ask questions • Discuss anything you want (even if it’s non communication related) • Connect with the group Why join: • Stay consistent & Build confidence • Get simple clarity fast • Get 1-1 advice on your self-work 📩 If you are joining, comment ‘IM IN’ below See you there 🤝

Salem Alikom, My name is Latifa. I’ve joined this group to improve my communication, especially in challenging or emotional situations. I want to express myself more clearly, listen better, and respond in a calm and constructive way. I’m looking forward to learning from others and growing together.