The Free Audit That Closed a $3,100 Deal in One Call 🔥
Offered a chiropractor a free 20-minute process audit. Left with a signed contract for $3,100. Here is exactly how free audits become paid clients. THE OFFER: Found chiropractor in local business group asking about paperwork solutions. My message: "I help healthcare practices automate patient intake. Want a free 20-minute audit of your current process? I'll show you exactly where time is being wasted. No pitch, just insights." Her response: "Sure, why not." THE AUDIT CALL STRUCTURE: MINUTES 1-5: Rapport building Asked about her practice, how long she has been open, what brought her to look for solutions. MINUTES 6-15: Process walkthrough "Walk me through exactly what happens when a new patient arrives." She explained: - Patient fills paper form in waiting room - Front desk types into EHR system (12 minutes) - Insurance card copied and uploaded (3 minutes) - Eligibility verified by phone (18 minutes) - Total per patient: 33 minutes MINUTES 16-20: The calculation that closed the deal Me: "How many new patients weekly?" Her: "About 15" Me: "So 15 patients times 33 minutes is 8.25 hours weekly just on intake" Her: "I never added it up like that" Me: "At $24 per hour for front desk staff, that is $10,296 annually" Her: "On just intake paperwork?" Me: "Yes. What if I could get that down to 45 minutes total weekly?" THE MOMENT SHE DECIDED: Her face changed. She leaned forward. "How much would that cost?" I had not planned to pitch. But she asked. THE QUOTE: Setup: $3,100 Monthly: $250 Includes digital intake forms, automatic EHR entry, and insurance verification automation Her annual savings: $9,360 Payback period: 4 months She asked: "Can we start next week?" WHY FREE AUDITS CLOSE DEALS: You demonstrate competence without PowerPoints You build trust through genuine helpfulness You quantify their pain in dollars they understand You position yourself as problem-solver not salesperson They ask about pricing instead of you pitching THE AUDIT FRAMEWORK I USE: