When running a DBR for a chiropractor who worked with Integrity Doctors, the chiropractor has their own phone number for SMS. Should we give them a brand new phone number in GHL, or try to port their number and wait 2–4 weeks for it to be approved? What have you all been doing in this situation? Thanks!

Hey everyone,I’m running into a problem and I wonder if others have seen this too. Up until a few days ago, after making calls in GHL I would automatically get a recording of the conversation with the customer. But now it only shows “outbound call” — no more recording and no transcription. Some details for context: - Using GHL in the browser (always up to date). - We’re based in Germany and use a German phone number (area code 04331). - I have admin rights, but the issue looks the same regardless. - We’re on the middle plan (not SaaS mode). - The issue affects all of our sales reps, on every PC. - It applies to inbound and outbound calls alike. - Not sure which phone provider/integration is behind our number (any hint where to check this in GHL would help). - I also couldn’t find the permissions settings for call recording in the system. 👉 Small request for clarity: please post only one suggestion per comment. That way we can go through each case step by step, and it’ll be much easier for others to follow later. Thanks! 🙏

Most businesses are sitting on a goldmine of leads, past clients, and old conversations without realizing it. The truth is: your existing database is one of the most valuable assets you have, yet most people spend all their energy (and money) chasing new leads. That’s where Database Reactivation (DBR) comes in. What is Database Reactivation? Database reactivation is the process of re-engaging past leads, prospects, or old customers that have gone cold over time. It's about sending the right sequence of messages (SMS, email, voicemail drops, etc.) designed to bring those dormant contacts back into your sales pipeline. Think of it as breathing life into old opportunities that you’ve already paid for, but never fully closed. Why Database Reactivation is So Powerful? 1. You already own these leads: You’ve invested time, money, and effort to collect these contacts. DBR lets you maximize that investment. 2. It’s the fastest way to generate revenue: Unlike running ads or cold outreach, DBR taps into warm contacts who already know you. This shortens the sales cycle dramatically. 3. Higher response rates: People are more likely to reply to a personalized “check-in” message than a cold pitch. 4. Cost-effective: You don’t need to spend thousands on ads—just leverage what you already have. 5. Build stronger relationships: Reactivating your database reminds people that you care and haven’t forgotten them. That alone creates goodwill and opens the door for sales. What You’re Missing Without It: - Lost revenue: Every inactive lead sitting in your CRM is potential money left on the table. - Missed opportunities: Many prospects didn’t say no, they just said not now. Without follow-up, they’re gone forever. - Higher marketing costs: If you’re only focused on new leads, you’ll spend more and get less compared to re-engaging your existing ones. - Weak retention: Past customers who don’t hear from you will forget about you—and likely move to your competitors.

Are you a GHL “Expert”… I’m looking for someone that actually knows Highlevel to join my team. Must know landing page builds, workflows, automations, willing to answer questions on the Skool community, and you must know how to use Chat GPT to figure things out you do no know.

While GHL is incredibly powerful, we all hit those 'Aha!' moments (or 'ugh, what now?' moments). What was the trickiest GoHighLevel challenge you've faced and how did you overcome it? Whether it was a complex automation, a tricky integration, or just getting started, your experience could be the exact solution someone else needs. share your story and lessons learned!