Anyone have specific experience building voice for local construction companies? I'm in the process of doing that and would love to pick your collective brains. My build transfers or engages toward a booking based on the scenario - yes, I know that is 90%+ what most of us are doing ;). One big issue is the difference between my own testing and actual client team member testing. Works well for me but not so much for them. I just know that must be a BIG issue for all of us. Trying to avoid painful experiences before this goes live. Maybe I am promoting an AI voice that has an unrealistic scope - asking it to do too much. Elephant - I also wanna bring up the elephant in my room. It seems like a bunch of you are very successful at implementing voice AI 24/7 receptionists. That the whole platform is being used in a ton of places. There's good press, good partnerships, etc. But I am not seeing that. I am small. Lost a client who closed her business for economy reasons (not my fault). Lost another because people just didn't like voice AI - the logic was working and making sense, but that didn't matter. They got frustrated and hung up. So I had 2 but now I have none. (The construction one described above is new and I don't wanna mess that up!) Eager to hear some success or failure stories - how you adapted? The pitfalls you wish someone would have told you sooner.

This may be more of a GHL question, but for some reason, LeadConnector has started to automatically send this text to callers who book through my assistables.ai voice agent: "Your calling preferences have been updated and your number has been added to an internal DNC list. Reply STOP to unsubscribe." It didn't do this a few days ago. No change to the workflow the agent is using. No DND fields are checked or anything like that. Nothing in the audit logs. When I click the three dot details in the conversation stream I see the attached. Anyone know how to avoid this (clearly annoying and not needed) SMS to users?

Been struggling lately with one of my global prompts giving me consistent results. Won't go into all the details but having issues like repeating itself, saying what it is doing out loud vs behind the scenes, not hanging up after call, etc. Plenty of prompt troubleshooting and editing hasn't been a home run. I had been using GPT 4.0 forever and experimented with 5.0 today. Haven't had a chance to look at the others yet. 5.0 is not much better, really. **Any recommendations for the best model these days?**

quick question. I’m seeing the “No active CRM connection” message, and I’m trying to figure out what types of things normally break when that’s happening. What’s confusing me is that my voice agent seems to work fine, but one of my live chat website agents won’t trigger any AI responses when a new visitor starts a convo. No reply at all. So I’m not sure if that’s because of the CRM connection issue or something else I’m missing. I do have a help ticket open inside my GHL account (not with Assistables directly), but while I’m waiting, I’d love to know: Does the missing CRM connection usually affect live chat specifically? And is there anything simple I should double-check on the chat widget setup? thx!

We're aware of reports of an Oauth issue that's linked to Google Cloud. We're investigating and will keep you posted. Thanks!