20d • 👥 Employees
Why I deleted our staff WhatsApp group (and why you should too)
- "Can anyone cover my shift Saturday?"
- "The walk-in is leaking again."
- "Where is the new hiring playbook?"
- "Happy Birthday, Sarah! 🎉" (followed by 45 notifications)
WhatsApp is where information goes to die. Important SOPs get buried under memes and shift swaps. When a new hire starts, they have zero history of what’s been done. It’s noisy, it’s messy, and it’s stressing you out.
The Better Way: Skool.com
Here is why:
- Organized Chaos: Our playbooks aren't in a "chat history"—they are in the Classroom. New staff can train themselves without me repeating the same instructions 100 times.
- Searchable Knowledge: Need the closing checklist? Type it in the search bar. No more scrolling through 400 messages.
- Focused Communication: We use Categories. Shift swaps stay in one place. Maintenance issues stay in another. Your "General" feed stays clean.
- The Culture Boost: Staff actually get "points" for helping each other and completing training. It turns work into a game they want to win.
The Mogul Move: Stop managing your business in a chat app meant for families. Put your systems in a place that’s built for growth.
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Why I deleted our staff WhatsApp group (and why you should too)
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