Someone mentioned this in here the other day, and weirdly enough, it came up as an objection on a sales call I had last week. (Which actually led to a pretty big upsell.) See, this is a common problem for anyone selling INFO, coaching, courses or consulting. I call it the 3 levels of trust. 1. They trust YOU. 2. They trust your PROCESS. 3. They trust THEMSELVES to actually do the work and get the result. And here's the problem... Most experts have levels 1 and 2 in spades. You've got testimonials, case studies up the wazoo and a well documented process. But level 3? That's where a lot of sales fall apart. People don't trust themselves to implement what you're selling. And they're probably right to be concerned. Maybe they're already running a busy business, looking after the kids, and finding even 30 minutes a day is a PITA. Maybe there's one part of your process that creates a load of friction. Maybe they've bought 6 courses before and never finished any of them. Or maybe they're scared. Let's be honest, doing something new is uncomfortable. You have to go through that awkward stage where you're rubbish at something before you get any good at it (thanks dunning Kruger) And if your process involves putting yourself out there, talking to strangers or risking rejection? Good luck 😂 So what's a lowly INFO seller to do? Well, instead of trying to convince people they'll be able to implement... Why not make it ridiculously easy for them to actually do it? Here's a real example from one of my offers. I help people sell more stuff through conversations. Now, you'd think the hardest part would be knowing what to say to close a sale. Nope. For most people, it's sending that FIRST message. They're terrified of what people might say back and whether they'll know how to respond. I could give them a script, a few templates and tell them to get cracking. But I know what would happen. Some would do it. Most would procrastinate, overthink every word and eventually do nothing.