@Maxime M thanks! Would love to hear your perspective on why “I promise” makes you sound less professional.

@Benjamin Starodubski love it

@Nam Dao I use chatgpt all the time to test scripts but make sure you give it the right persona. Don't just make it general. I also write down the most frequent objections I tend to get and than I record myself going through my own script. When I rewatch it I can see where I need to make changes and or improve

Can I ask what your follow up system looks like between calls?

@Winston Henderson Is this reengagement through email or a call?

@Winston Henderson oh loveeee me some HubSpot tracking tools lol so for emails I cycle between these few subject lines and it tends to spark a reply. 1. Checking in: should I send search party 2. Is this thing on? Taps mic” 3. My boss thinks I scared you off 4. Was it something I said? 5. Breaking news: I’m still here and ready to chat 3 and 4 get pretty good open rates for me and my niches

So I’ve built my self something called a “fun” list. These are my clients that absolutely love us. I do it as a check in and once I’ve done 3-4 checkins with them and get a good smile or a laugh or two in I get the Cold calling list out and go at it. I also shoot for a certain number of appointments set a day so I try to make the go a positive outcome and not just an amount I have to get through.

@Morgan Mccauley I’m still a solo show at my company so I’m the jack of all trades. When I did have appointment setters with my previous company before we sold it, we would record their calls for training and quality purposes and one of the things I asked her to do was to pin 2-3 of the recordings where they did such and amazing job or the call turned into something more than just a scripted call. So when we met for our daily morning meeting if we sensed someone was in that headspace we would ask them to stay after on the zoom call or if they were in person to stay in the room and we would just play those calls back for them. We didn’t say anything to them just started playing it for them and than at the end of it we made some to give them some positive affirmation or something to help. Sorry that was super long but hope that made sense and helped