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Really Good Reason to Not Pay for Claude
So I've done just a few things in Claude and maxed out since I'm on free account. Decided to go ahead and upgrade from the free plan to the Pro plan. Paid the $220.00 (yearly with tax included in the price). Takes me back to the login page and now says my account has been banned! Like, wth! And they've taken my payment. So I go to appeal the ban of course. The appeal form right off asks for your Organization ID which is found in your account which when you've been banned you can't access. Without this you can't appeal the ban. No email or chat with a real person only their AI bot. And it wants you to login. Can't do that but it does give you a button to push if you can't login. Do that. Gives you the option to "help troubleshoot" or "account has been disabled". So I choose account disabled. It immediately tells me how to appeal with the appeal form that you can't fill out because you can't get into your account and ends the chat immediately without allowing you to respond. Ok so go back in and tell it to help troubleshoot and tell it what has happened and that one can't fill out the form without being able to get the required info from the account. It again gives me the appeal form info and ends the conversation. There's no email to be able to send any info to, no way to contact an actual person to assist in this. So I'm out $220 and no way to get it back. Ask me if I'm interested in learning more about Claude now - ain't no way
And this also means that the appeals process is in name only and no real way to actually appeal
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Really Good Reason to Not Pay for Claude
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Helping accountants & bookkeepers confidently leverage AI, ChatGPT & Claude to streamline workflows, boost profitability, and future-proof themselves.
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