You finish a killer color service. The hair is glowing. Client is obsessed. You clean up… …and suddenly realize: 😬 Oof. I absolutely undercharged for that. Extra bowls. Extra gloss. Custom formulation. Toner tweak. Bond builder. Way more time than planned. Now comes the awkward part… 👉 How do you prep that same client for a higher ticket next time without feeling weird about it? Do you: • casually mention it at checkout? • text them after? • note it in their file and bring it up at consultation next visit? • eat the cost and stay silent (even though your soul hurts)? • raise your prices across the board and move on? 💬 I wanna know your real-life approach: — What do you actually SAY to the client? — Do you explain the why (time, product, customization)? — Have you ever avoided the convo… and regretted it later? — Or nailed it and felt like a pricing-confidence queen/king afterward? Drop your scripts, wins, cringe moments, and lessons learned 👇 Let’s normalize charging what the work is actually worth. 💸✨

Okay… real talk 😅 When something goes sideways in the salon — like… 🎨 you mixed a shade slightly darker than intended ✂️ the bangs went a little… too enthusiastic 🧊 you over-toned and now there’s way too much blue in there Do you 👇 👉 tell the client right away and walk them through the fix 👉 quietly correct it without saying much 👉 or internally panic for 2 seconds before switching into calm-professional-problem-solver mode Because let’s be honest… every stylist has had an oops moment behind the chair. It’s not a matter of if — it’s when. Sometimes being transparent builds massive trust. Sometimes the save happens so smoothly the client never even realizes there was a hiccup. So I’m curious… 💬tell the client right away and walk them through the fix 💬quietly correct it without saying much 💬 or internally panic for 2 seconds before switching into calm-professional-problem-solver mode Drop your stories below ⬇️ Let’s talk real-world salon moments. No perfection required.