Okay⦠real talk š
When something goes sideways in the salon ā likeā¦
šØ you mixed a shade slightly darker than intended
āļø the bangs went a little⦠too enthusiastic
š§ you over-toned and now thereās way too much blue in there
Do you š
š tell the client right away and walk them through the fix
š quietly correct it without saying much
š or internally panic for 2 seconds before switching into calm-professional-problem-solver mode
Because letās be honest⦠every stylist has had an oops moment behind the chair.
Itās not a matter of if ā itās when.
Sometimes being transparent builds massive trust.
Sometimes the save happens so smoothly the client never even realizes there was a hiccup.
So Iām curiousā¦
š¬tell the client right away and walk them through the fix
š¬quietly correct it without saying much
š¬ or internally panic for 2 seconds before switching into calm-professional-problem-solver mode
Drop your stories below ā¬ļø
Letās talk real-world salon moments. No perfection required.