Two kinds of AI systems you should think about separately.

🔥

Two kinds of AI systems you should think about separately. First, the front-end stuff. Dashboards, client portals, tools that your team logs into and clicks around. These are the ones people get excited about because they look impressive. Second, back-end functions. Automated workflows, daily briefs that summarize everything happening in the business, systems that watch your numbers and flag issues before you know about them. Most people start with the front-end because it's visible. But the back-end is where the leverage lives. A daily brief that pulls from every call transcript, every pipeline update, every client health score, that changes how you run the business. You stop reacting. You start deciding based on a complete picture. The right order: build the back-end first. Get the data flowing and the intelligence working. Then build the front-end to make it accessible. What's one piece of internal data you wish you had a daily summary of?

4 comments

Two kinds of AI systems you should think about separately.