“How much is it?” It’s usually the first question people ask—and often the least useful one. At face value, it makes sense. Price feels concrete. It’s measurable, comparable, and easy to anchor decisions around. But focusing on price too early in a conversation can distort judgment, oversimplify value, and lead to decisions that cost more in the long run. The real issue isn’t the question itself—it’s what it ignores. Price Without Context Is Meaningless A price tag only tells you a number. It doesn’t tell you what you’re getting, what problem it solves, or what it replaces. Consider two services: one costs £500, the other £5,000. Without context, the cheaper option looks like the obvious choice. But what if the £500 option barely solves your problem, while the £5,000 one eliminates it entirely—and saves you £20,000 in lost time or missed opportunities? In isolation, price is just data. Value is what gives that data meaning. It Shifts the Conversation Too Early When you lead with “How much is it?”, you push the conversation into a transactional frame before understanding whether the thing is even relevant to you. A better starting point would be: - What problem does this solve? - How well does it solve it? - What happens if I don’t solve this problem? These questions create context. Only then does price become a useful filter instead of a premature constraint. It Encourages Comparison on the Wrong Axis When price becomes the primary lens, everything else gets flattened. You start comparing unlike things as if they’re equivalent. This is how people end up choosing based on cost instead of outcome. Two products might look similar on paper, but differ wildly in durability, support, scalability, or long-term impact. Price is just one axis. Reducing a decision to that single dimension is like choosing a car based only on fuel cost, ignoring safety, reliability, or how often it breaks down. It Can Lead to Expensive “Savings” Ironically, chasing the lowest price often leads to higher total costs.