The Real Constraint That's Killing Your Shop (Napoleon Knew This 200 Years Ago)
Napoleon lost the war because he ran out of horses.
Not soldiers. Not cannons. Not courage.
Horses.
After his disastrous Russian campaign, Napoleon had plenty of men in uniform. What he didn't have were the 64,000 cavalry horses he desperately needed to move artillery, supplies, and maintain battlefield mobility.
His generals begged him to wait. To rebuild the cavalry properly.
But Napoleon rushed ahead anyway, assuming horses would materialize on his timeline.
They didn't. And it cost him everything.
Here's why this matters to you:
Your shop's constraint isn't customers. It isn't equipment. It isn't even capital.
It's high-quality staff (quality technicians specifically).
And just like Napoleon, many shop owners are living in denial about this reality.
THE DANGEROUS ASSUMPTION MANY SHOP OWNERS MAKE
You assume if you post a generic "Now Hiring" ad, technicians will appear.
You assume if you match the shop down the street's wages, talent will come.
You assume the "technician shortage" is someone else's problem.
Napoleon made the same assumption about horses. He thought he could order them like supplies and they'd show up battlefield-ready.
Reality check: The Bureau of Labor Statistics projects an average of 67,800 openings for automotive service technicians and mechanics each year through 2033.
The math doesn't work in your favor.
WHY MOST SHOPS STAY STUCK (THE COMFORTABLE LIE)
Here's what I see every day:
Shop owners complaining about "lazy techs" while posting the same recycled job descriptions.
Owners focused on increasing car count while their best tech is one bad day away from quitting.
Owners investing $50K in new equipment while offering $2/hour raises to keep their A-players.
It's easier to blame the "technician shortage" than to admit you're fishing in the wrong pond with the wrong bait.
THE NAVY SEAL APPROACH (WHAT ACTUALLY WORKS)
Last week, one of our clients was more than a bit apprehensive to post an unconventional job ad.
It wasn't your typical "competitive pay, benefits, family atmosphere" nonsense.
It was bold. It was different. It positioned the role like recruiting for an elite military unit.
Here's what happened:
"AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! with the amazing ad from Technician Find we hired a 'navy seal'!!! He is amazing. He came in today and already handled 2 jobs that were sidelined for diag! oh wait- he did this by lunch time!"
Another message the next day:
"We got a new review yesterday- It was a job that came in and Gary rocked it! This guy is what the ad targeted."
And the kicker:
"We put out into the universe what we needed and it delivered."
THE MINDSET SHIFT THAT CHANGES EVERYTHING
Stop thinking like a shop owner begging for help.
Start thinking like a general building an elite force.
Napoleon's best generals understood this. They didn't just need horses—they needed Arabian warhorses trained for battle. Quality over quantity. Always.
Your shop doesn't need "technicians."
Your shop needs PERFORMERS. Problem-solvers. Technical athletes who thrive under pressure.
And here's the truth that hurts:
Those people aren't reading generic job ads.
They're looking for something different. A challenge. A mission. A shop that refuses to settle for mediocrity.
THE EXACT FRAMEWORK WE USED (STEAL THIS!)
Our "Navy SEAL" ad included:
✔️ Mission-focused language ("Complex diesel diagnostics. Critical fleet operations. Zero-downtime execution.")
✔️ Performance positioning ("You're not a mechanic. You're a technical athlete who solves problems others can't touch.")
✔️ Elite unit messaging ("We're assembling a team that operates like Navy SEALs of diesel repair.")
✔️ Specific qualifications (Not just "experience required" but "5+ years proven shop experience, obsessed with finding root causes")
✔️ Premium positioning ("Positions limited. Selection standards are high.")
No mention of "competitive pay" or "great team environment."
Just straight talk to the exact person we wanted to attract.
YOUR ACTION PLAN (DO THIS TODAY)
1️⃣ Accept the constraint - Your growth is limited by staff quality. Period. Stop pretending otherwise.
2️⃣ Define your "Navy SEAL" - What specific skills do you need? What mindset? What accomplishments? Get crystal clear.
3️⃣ Write a bold ad - Throw away the template. Speak directly to your ideal technician's ambitions.
4️⃣ Post it fearlessly - Your current approach isn't working anyway. What do you have to lose?
5️⃣ Prepare for quality - When you attract A-players, be ready to onboard them properly. They chose you for a reason.
THE BOTTOM LINE
Napoleon had brilliant strategies. Revolutionary tactics. Unwavering determination.
He lost because he ignored his biggest constraint.
Don't be Napoleon.
Your shop's success isn't limited by customer demand, market conditions, or equipment quality.
It's limited by the quality and quantity of technicians you can attract and retain.
And that constraint? It's completely within your control to solve.
You just have to be willing to do what other shops won't.
Ready to build your elite team?
Stop fishing with old bait. Start recruiting like you mean it.
P.S. - That "Navy SEAL" technician? He's already generated a 5-star review and cleared a backlog of diagnostic work. In his first week. Because when you aim for excellence, excellence is what you attract.
P.P.S. - If you're ready to stop fishing with the same old bait, let's talk. Technician Find specializes in crafting recruitment campaigns that attract performers, not just applicants. Because your constraint deserves a strategic solution.
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Chris Lawson
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The Real Constraint That's Killing Your Shop (Napoleon Knew This 200 Years Ago)
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