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๐ข Tourism Complaints Office Goes Digital
As of 1 April 2026, the Tourism Complaints Office is now fully digital. This upgraded system makes it easier and faster for complainants to lodge cases against South African tourism businesses.
Matters that can be reported include:
โ Poor service
โ Refund claims
โ Misleading advertisements
โ Unfair treatment
โ Fraud
โ Alleged theft
This digital transformation ensures greater efficiency, transparency, and accessibility for everyone engaging with the tourism sector.
A big win for South Africa!
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๐ข Tourism Complaints Office Goes Digital
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