Churned members · Community Builders HQ on Skool

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Churned members

I'm at 96 members after 50 days (yeah I didn't make it to 100 in 30) would be at 103 but 6 have churned (and I removed 1).

I've been sending a personal DM to everyone who leaves, just a check-in and an open invitation back. 3 have replied with their reasons, mostly life and timing, but I'm still wondering if better onboarding would have kept them longer.

I send each new member a welcome DM and invite to engage with an introduction post and ask them a specific question about their business but when someone joins but doesn't engage at all in the first week do you DM them again after the welcome message? Or does that feel too pushy?

A lot of people don't reply to the first DM...

I don't want to be annoying but I also don't want to just watch people quietly disappear.

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Churned members