Difference Between 3CX Self Hosted and 3CX Hosted
3CX Self Hosted 3CX Self-Hosted means you install and manage the 3CX phone system yourself, either: - On a cloud server (like AWS, Azure, Google Cloud, DigitalOcean, or any VPS provider), or - On your own hardware (on-premise, like a Windows/Linux server or a mini-PC). You are responsible for the server setup, configuration, security, updates, and maintenance. Key Features - Full control – you decide where and how the PBX runs. - Flexibility – deploy on-premise or on any cloud provider of your choice. - Customizable – integrate with CRMs, control network/firewall settings, and fine-tune performance. - Bring your own SIP trunks – connect with almost any provider. - Advanced configuration options – like SBCs (Session Border Controllers) for remote phones. Benefits - Greater control: You’re not limited to 3CX’s hosted environment. - Potentially lower cost: If you already have a server or cheap VPS, hosting yourself can save money. - More customization: Tailor the system to your exact needs (security rules, integrations, failover setups). - On-premise reliability: If you want phones to work even if your internet goes down, an on-site server can keep internal calls running. Challenges - More responsibility – you must handle updates, patches, backups, and monitoring. - IT knowledge required – you (or your IT provider) need to know how to manage Linux/Windows servers, firewalls, SSL, etc. - Time cost – compared to 3CX Hosted, which is “hands-off.” Difference from 3CX Hosted - Self-hosted = You run and manage everything yourself (more control, more work). - Hosted by 3CX = 3CX manages the server for you (less control, zero maintenance). 3CX Hosted - A fully managed cloud PBX: The 3CX system runs in the cloud (on 3CX’s servers), so you don’t need to worry about installing, maintaining, or updating the software. - Hosted directly by 3CX: Unlike self-hosting on AWS, Azure, or your own VPS, the infrastructure is owned and managed by the 3CX team. - Delivered as a service: You simply subscribe to a plan, and your phone system is ready to go.