14d (edited) • Education Explainer
Difference Between 3CX Self Hosted and 3CX Hosted
3CX Self Hosted
3CX Self-Hosted means you install and manage the 3CX phone system yourself, either:
- On a cloud server (like AWS, Azure, Google Cloud, DigitalOcean, or any VPS provider), or
- On your own hardware (on-premise, like a Windows/Linux server or a mini-PC).
You are responsible for the server setup, configuration, security, updates, and maintenance.
Key Features
- Full control – you decide where and how the PBX runs.
- Flexibility – deploy on-premise or on any cloud provider of your choice.
- Customizable – integrate with CRMs, control network/firewall settings, and fine-tune performance.
- Bring your own SIP trunks – connect with almost any provider.
- Advanced configuration options – like SBCs (Session Border Controllers) for remote phones.
Benefits
- Greater control: You’re not limited to 3CX’s hosted environment.
- Potentially lower cost: If you already have a server or cheap VPS, hosting yourself can save money.
- More customization: Tailor the system to your exact needs (security rules, integrations, failover setups).
- On-premise reliability: If you want phones to work even if your internet goes down, an on-site server can keep internal calls running.
Challenges
- More responsibility – you must handle updates, patches, backups, and monitoring.
- IT knowledge required – you (or your IT provider) need to know how to manage Linux/Windows servers, firewalls, SSL, etc.
- Time cost – compared to 3CX Hosted, which is “hands-off.”
Difference from 3CX Hosted
- Self-hosted = You run and manage everything yourself (more control, more work).
- Hosted by 3CX = 3CX manages the server for you (less control, zero maintenance).
3CX Hosted
- A fully managed cloud PBX: The 3CX system runs in the cloud (on 3CX’s servers), so you don’t need to worry about installing, maintaining, or updating the software.
- Hosted directly by 3CX: Unlike self-hosting on AWS, Azure, or your own VPS, the infrastructure is owned and managed by the 3CX team.
- Delivered as a service: You simply subscribe to a plan, and your phone system is ready to go.
Key Features
- No server management: 3CX handles updates, backups, monitoring, and security.
- Quick setup: Deployment is almost instant since you don’t need to configure a VPS.
- Remote ready: Works with 3CX apps (Windows, macOS, iOS, Android, and web client).
- SIP trunk flexibility: You can still connect to supported SIP trunk providers.
- Scalable: Add users and extensions as your business grows.
Benefits
- Less IT overhead – you don’t need to maintain the server.
- Automatic updates – always on the latest version.
- Simplified management – focus on using the phone system, not running it.
- Ideal for small to medium businesses that don’t want to manage infrastructure.
Difference from Self-Hosted 3CX
- Hosted by 3CX: Turnkey, fully managed, no VPS or system admin required.
- Self-hosted (on your own cloud or on-premise): You control everything but also handle all the setup, updates, and troubleshooting.
Which one are you going to choose vote in the poll below? 👇
3CX Self Hosted
3CX Hosted
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Difference Between 3CX Self Hosted and 3CX Hosted
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