Jumping straight into your CRM to build workflows often leads to confusion, rework, or missed steps.
That’s why whiteboarding first is critical. A workflow whiteboarding document helps you:
🔹 Define the purpose – What are you trying to achieve (onboarding, follow-up, etc.)?
🔹 Map the steps – What happens first, second, and after that?
🔹 Assign responsibilities – Who owns each task so nothing falls through the cracks?
🔹 Visualize outcomes – What should each step produce before moving forward?
🔹 Refine together – Spot gaps, simplify, and collaborate before locking it in.
Once your team sees the full process laid out, moving it into a CRM as a templated workflow becomes smooth and straightforward.
Think of it as building the blueprint before the house—clear, intentional, and set up for success.
We’ve included a template below you can use to start whiteboarding your own workflows today! 🚀