15 minute leak
Most owners think they fail because of "bad food" or "bad location." They’re wrong. They fail because of The 15-Minute Leak.
​If your staff clocks in 15 minutes early to "hang out" and clocks out 15 minutes late to "chat," and you have 10 employees, you are losing 5 hours of labor per day.
​The Billion-Dollar Math:
  • ​5 hours/day × $15/hr = $75/day
  • ​$75/day × 30 days = $2,250/month
  • ​$2,250/month × 12 months = $27,000/year
​That $27k is your profit margin. You aren't losing it to the economy; you’re losing it to a broken clock-in system.
​The "Mogul" Solution: The Staggered Entry Protocol
​Stop scheduling "Bricks" (everyone starts at 4 PM). Start scheduling "Waves."
  1. ​Prep Wave (4:00 PM): Only the 2 people needed for station setup.
  2. ​Service Wave (4:30 PM): The primary floor staff.
  3. ​Rush Wave (5:15 PM): The "on-call" support only when the first ticket hits the kitchen.
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Chelton De beer
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15 minute leak
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