Pay: Not listed. Benefits include medical, dental, vision, a 401(k) match, a pension, paid holidays, and tuition reimbursement Type: Full-time. Inbound calls from policyholders who want to cancel, plus outbound calls to customers whose policies have lapsed Schedule: Monday to Friday Where: Remote, US Education: High school diploma or equivalent Experience: Call center experience preferred. Insurance or sales experience is a plus. Typing at least 30 words per minute and basic Microsoft Office What you'll do: Talk with life insurance customers who are thinking about canceling or whose coverage has lapsed, figure out what's going on, and find payment options or coverage changes that help them keep their policy, while hitting call volume and retention goals. Apply: https://globelife.wd5.myworkdayjobs.com/globe-life-careers/job/Remote/Customer-Retention-Representative--Remote-_JR101034 Company site: https://www.globelife.com Tip: No degree needed. If you've done retention, save desk, collections, or sales calls, put your save rate or goal numbers at the top of your resume. Posted yesterday, so apply early. Want your resume tailored to this job? Reply Resume below. Possible recruiter contact: Devonna Glinsey, Talent Acquisition Recruiter at Globe Life https://www.linkedin.com/in/devonna-glinsey-6665a3221