Pay: $19/hr to start, plus extra pay for nights and weekends, and benefits that start on day one Type: Full-time, Tier 1 tech support. Phone, chat, and an online customer portal Schedule: Hiring for both day and night shifts on a 24/7/365 team. Most schedules include one weekend day and some holidays. Training is Monday to Friday during the day (Eastern), with 100% attendance required for your first 60 days Where: Remote, anywhere in the US. You must be able to start by November 16, 2026 Education: Not listed Experience: Support across phone, chat, and ticketing systems, a track record of working through tricky problems step by step, and growth in past jobs (more responsibility, training others, or a promotion). Willing to work evenings, overnights, or weekends What you'll do: Help doctors, nurses, and hospital staff who use PerfectServe's messaging and on-call scheduling apps, manage user accounts and schedules, fix message delivery problems, and train users on the phone, mobile, and web tools. Apply: https://job-boards.greenhouse.io/perfectserve/jobs/6196317004 Company site: https://www.perfectserve.com Tip: Night owls, ask for the night shift to get the extra pay. They want a real example of something that broke and how you fixed it, so have one ready. They also say they'd rather hear why the work matters to you than "the schedule works for me." Want your resume tailored to this job? Reply Resume below.