Pay: Not listed Type: Full-time. Inbound phone calls plus detailed written reports Schedule: Not listed Where: Remote, US (posted under several cities, including Tallahassee, FL and Laredo, TX) Education: High school diploma or GED required Experience: 3+ years in a call center. Strong Microsoft Word skills, comfort with CRMs and phone systems, and experience handling sensitive information. Must pass a government background check What you'll do: Take calls for a government client, interview callers to get the full story, write up accurate reports in government systems, do some database and online research, and route or escalate calls to the right place. Apply: https://apply.workable.com/techop-solutions-international/j/7D623A8C99 Company site: https://techopsolutions.net Tip: No degree needed, but they want seasoned call center pros. Show how you handled calls that went beyond the script, and mention any report writing or government, 911, or dispatch experience. Be ready for a background check. Want your resume tailored to this job? Reply Resume below.