Training Provider Update (Important)
I want to share a major update with full transparency.
After a recent compliance/investigation process with the American Red Cross that resulted in my instructor authorization being revoked (despite my appeal), I’ve made the decision to transition away from Red Cross programs moving forward.
My focus has always been simple:
  • teach the skills thoroughly
  • make learning clear and doable for students
  • keep documentation clean for employers
  • remove unnecessary barriers that keep good people from getting trained
Over time, Red Cross training has also become more expensive, with additional fees and administrative requirements that make it harder on students and providers.
Going forward, I’m certifying through Lifeguard-Pro.
I selected Lifeguard-Pro after researching acceptance and compliance considerations. Notably, Scouting America (formerly Boy Scouts of America) has publicly stated they’re partnering with established certifying agencies including Lifeguard-Pro as part of their transition away from their own program.
I have a copy of my appeal and Red Cross documents for those interested.
After serving as a Red Cross instructor since 2005 and teaching 430+ classes, I had a compliance case opened on me that ended in my instructor authorization being revoked — and my appeal was denied. I’m not going to re-litigate every detail in a post, but I will say this:
It felt unfair, not respectful, and honestly scary from a “what could happen to any of us” standpoint. The standard I’ve always held is that skills are taught, performed, evaluated, and documented. That hasn’t changed.
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Neva Fairfield
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Training Provider Update (Important)
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