Last Thursday, while I was out knocking doors, I turned onto a street and saw another trash bin cleaning company in our city. He had just finished a job and was getting back into his truck to leave. To my surprise, he left the bins sitting on the front curb instead of returning them to the garage or side gate. That caught my attention because, to me, that’s the bare minimum—we always make sure to put the bins back where they belong. It made me realize something important: there are always small ways to improve the customer experience. You should constantly be looking for opportunities to: - Make your service more convenient for the customer - Go the extra mile so they leave a great review and stay with you long-term - Differentiate yourself from every other trash bin cleaning company in your area The small details matter more than you think. Always be thinking about how you can improve your service and stand out from the rest. The customers—and the switchovers—will come. Trust me.

Are you handing out cards, flyers, stickers, or door hangers? If so, how has that experience been for you? Have you gotten any sign ups? What types of literature have worked best for you?

Chances are, while you’ve been out cleaning bins, nearby neighbors have come out, talked to you, and shown interest in the service—asking what you do and how much you charge. These interactions are gold. They can turn into easy, lay-down sales if handled correctly… or easy sales to lose if handled poorly. Learn more about how to close these sales in our "Customer Acquisition Playbook" page in Classroom.

This is a super common question. Chances are you offer a premium service and have invested your hard earned money in premium equipment. That's exactly why your pricing model needs to be a reflection of all that hard work. Check out the "How to find the right pricing" in our Customer Acquisition Playbook section to learn more.

Hey is this site still active ?