3d • General discussion
How will you be different from the rest?
Last Thursday, while I was out knocking doors, I turned onto a street and saw another trash bin cleaning company in our city. He had just finished a job and was getting back into his truck to leave. To my surprise, he left the bins sitting on the front curb instead of returning them to the garage or side gate.
That caught my attention because, to me, that’s the bare minimum—we always make sure to put the bins back where they belong.
It made me realize something important: there are always small ways to improve the customer experience.
You should constantly be looking for opportunities to:
- Make your service more convenient for the customer
- Go the extra mile so they leave a great review and stay with you long-term
- Differentiate yourself from every other trash bin cleaning company in your area
The small details matter more than you think.
Always be thinking about how you can improve your service and stand out from the rest.
The customers—and the switchovers—will come. Trust me.
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How will you be different from the rest?
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