Stop asking so many questions!
I've noticed something in the group's I'm in...
People who are trying to get info are going into interrogation mode.
Asking question after question to get information while digging for their prospects pain points but this gives away that you want something, opening the kimono way too early!
There's FBI and CIA negotiation techniques that I learned from Chris Voss and Chase Hughes classes and I thought I'd share some techniques I've learned real quick.
The big one... Stop asking so many questions. That's not how we naturally speak. Make statements that get people to open up, like your chatting with your BFF.
So instead of asking, "How are your conversion rates?" You can say, " Wow! You must have insane conversion rates!"
One, a question is intrusive and you'll likely get resistance because you're being nosey.
The other a statement, which bypasses their psychological defenses and gets them to brag or admit their conversions suck harder than a hoover.
This brings us to what Chris calls labels. Saying, seems like, sounds like, feels like, you must etc at the beginning of a statement makes people feel understood and comfortable and gets them to open up.
Sounds like you're conversion rates are really great!
Another thing is stop going for Yes... Get them to say No, while agreeing.
For example, instead of saying would you want to do a test and see if XYZ would work?
Say this instead...
Based on what you're saying you've had XYZ come up... Would it be crazy to do a little test where I would do ABC for you?
The second gets a No answer but when they say no they're agreeing and people are a lot more likely to say no, than yes, so let them say no while agreeing to your proposal.
I know this is a lot, feel free to ask questions in the comments and I'll help if I can.
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4 comments
Ben Newcomb
2
Stop asking so many questions!
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