Jan 27 • General discussion
I got reported on
Teams on my current project are not forced to follow any specific SLA's, but there is an expectation of a timely delivery of tasks and issues that might arise. The problem is the word "timely". What does it really mean? This past weekend, some new issues were raised, and on Monday, before 10 am, they were already escalated to the VP level in my org. How do any of you deal with this type of escalation?
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I got reported on
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