Rainy days are a great example of a service day that gets cut out of your month. And every day you lose production is the day you either have to make up on a Saturday or you just pull in less money. Do you have a plan for rainy days? Do you have a script for your team to follow? Do You have different products that you might use for a different mix to count for the extra water? Maybe a different solution or equipment? Are your customers expecting that you still do Services in the rain? Are rainy days, the only type of day that shuts down production? Spin it to win it Hey Mr. Customer, thanks for your concern. You’re actually one of the lucky ones because not very many people get our rainy day service. When we treat on a regular service, we spray liquid across the top of everything, but it doesn’t penetrate through the gravel and the grass. We have water activated granules that we can use through the entire yard to get a whole different level of penetration that most people won’t get unless they get a rainy day service. Plus this product is water activated so we can’t use it throughout the yard unless it’s raining.We’re still gonna treat under the eaves where it’s nice and dry with the liquid and inside the house if you’d like. Do you want me to treat inside today? If you’re struggling, try this script or use it to re-create one of your own. Enjoy the rain!

I was at a conference today and I heard a metric that I haven’t heard before. I’m sure you’ve heard of measuring dollars per route or route value per day. Even breaking that down to route value per hour. But what about route value per working hour meaning the time a technician is clocked in to a revenue producing job. So you cut out all of their travel time and only do the math on the revenue that was produced when they were doing fulfillment work on sales. These are your true billable hours. I’m curious if you think your number is: $30-$50 per hour $50-$80 per hour $80-$110 per hour $110+ per hour Before you go do the math, take a wild guess. How much do you think you are producing per billable hour? Put it in the comments

If you participated in the 10 dials a day competition, what was your outcome? Did you make more money last week? Did you connect with your customers better? Get referrals? How did it go?